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*** Taobao Agent with buyer protection***

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[font=Arial, Verdana, sans-serif][font=Arial, Verdana, sans-serif][size="5"][color="#800080"][b]TAOBAO Service After Sales[/b][/color][/size]


[color=#222222][size=3][color=#800000][size=4]This service [/size][/color][b][size=4]ONLY[/size][/b][color=#800000][size=4] available for taobao order and shipping service:[/size][/color][/size][/color]

[color=#222222][font=Arial, Verdana, sans-serif][size=3][color=#800000][size=4]If you found your item in a quality/quantity problem under a good condition package after received which is due to seller's mistake, please inform us within 24h. We can help you to deal with the seller[/size][/color][size=4][b] free of charge[/b][/size][color=#800000][size=4] in order to minimize your loss.[/size][/color]

[color=#800000][size=4]There are 2 way to settle this problem:[/size][/color]

[color=#0000CD][b][size=4]1) Refund[/size][/b][/color]

[color=#800000][size=4]Request refund from seller. The process might take up to 2-3 week depend on the type of customer's situation.[/size][/color]

[color=#0000CD][b][size=4]2) Replacement of item[/size][/b][/color]

[color=#800000][size=4]Customer has to bear the shipping cost and responsibility to ship to China in order to change a new / replacement item. Our service not include the international shipping to China.[/size][/color]

[color=#800000][size=4]If you want to avoid the trouble after found out your item in bad condition after when you receive in your location, you can use our[/size][/color] [color=#0000CD][u][b][url="http://www.day2dayluvshopaholic.com/index.php?route=information/information&information_id=2313"][url="http://www.day2dayluvshopaholic.com/index.php?route=product/product&path=10277&product_id=37778"]quantity and quality checking[/url][/url][/b][/u][/color]

[color=#0000CD][size=4][b]Documents in the form of image[/b][/size][/color][color=#800000][size=4] require for the above request:[/size][/color][/size][/font][/color]

[b][color=#FF0000][size=4]1) domestic parcel and documents[/size][/color][/b][/font]
[b][color=#FF0000][size=4]2) Your item [/size][/color][/b][/font]

[color=#800000][size=4]Please email the above documents to us when you notify your problem to us.[/size][/color]

[color=#800000][size=4]We reserve the right to refuse the conditions that does not meet the spec of goods return and exchange rules of taobao.[/size][/color]

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