mayumi 0 Report post Posted March 17, 2010 Hi does anyone know about Gucci repair service? I have a bag sent in for repair since Aug/2009 and yet no news at all. I have called up the SA at KLCC their reply is "your bag is still at Italy, no idea when will it be back". I told them that at least u need to give me a status or an estimation date, their reply was no news from Italy. "If you want us to call you everyday to update you no news, yes we can do it for you." wow, this really piss me off. Additionally, I was told that I am not the only one who send to repair, they have worldwide sending to 1 repair center only. I hate Gucci SA. Quote Share this post Link to post Share on other sites
parrotsim 0 Report post Posted April 23, 2010 [quote name='mayumi' date='18 March 2010 - 02:12 AM' timestamp='1268849550' post='580295'] Hi does anyone know about Gucci repair service? I have a bag sent in for repair since Aug/2009 and yet no news at all. I have called up the SA at KLCC their reply is "your bag is still at Italy, no idea when will it be back". I told them that at least u need to give me a status or an estimation date, their reply was no news from Italy. "If you want us to call you everyday to update you no news, yes we can do it for you." wow, this really piss me off. Additionally, I was told that I am not the only one who send to repair, they have worldwide sending to 1 repair center only. I hate Gucci SA. [/quote] it takes time, be more patient~ Quote Share this post Link to post Share on other sites
LeatherCenter 0 Report post Posted May 20, 2010 [quote name='mayumi' date='18 March 2010 - 02:12 AM' timestamp='1268849550' post='580295'] Hi does anyone know about Gucci repair service? I have a bag sent in for repair since Aug/2009 and yet no news at all. I have called up the SA at KLCC their reply is "your bag is still at Italy, no idea when will it be back". I told them that at least u need to give me a status or an estimation date, their reply was no news from Italy. "If you want us to call you everyday to update you no news, yes we can do it for you." wow, this really piss me off. Additionally, I was told that I am not the only one who send to repair, they have worldwide sending to 1 repair center only. I hate Gucci SA. [/quote] If can tell the blog the problem with your bag, perhaps someone may be able to advise you. Quote Share this post Link to post Share on other sites